Brand reputation management

Do you know what people are saying about you? Make sure you are involved in the conversation around your brand.

Online brand reputation management

Your brand. You work hard to make people aware of it. But did you know there could be conversations being had about you online? All it takes is one bad review or negative comment to tarnish your brand reputation and everything you have worked so hard to achieve online.
With over one billion names searched on Google everyday, these results become increasingly important, especially when potential customers are looking for information about you and your company.
The reality is we live in a search-happy world, which means before anyone decides to do business with you, they will first look you up online. And what they find has a huge impact, for better or worse.

So, are you ready to retake control of your brand?

Don’t wait until your online brand reputation is a mess before deciding to clean it up. Be proactive and take care of your digital footprint, starting by equipping yourself with the right tools.

Online brand reputation management is all about keeping an eye on your brand within the online space and is one of the services we offer specifically to the digital marketplace. This includes:

• Developing risk management plans for major incidents

• Monitoring social media conversations

• Monitoring key brand terms and director names online

• Sharing positive social media conversations and responding to negative ones

• Managing negative reviews that appear for your brand in the search engine results

Online brand reputation management includes:

  • Developing risk management plans for major incidents
  • Monitoring social media conversations
  • Monitoring key brand terms and director names online
  • Sharing positive social media conversations, and responding to negative ones
  • Managing negative reviews that appear for your brand in the search engine results