Case study:

Settlement Services International

Settlement Services International (SSI) is a community organisation and social business that supports newcomers and other Australians to achieve their full potential. They work with all people who have experienced vulnerability, including refugees, people seeking asylum, and culturally and linguistically diverse communities.

SSI had no strategy or structure in place for digital before partnering with Bang. They needed a plan of attack for how digital could assist different areas of the business to achieve their objectives and to implement that plan.

We started with a comprehensive workshop with key decision-makers to understand their pain points and come to a solution. From there, we have introduced social media, SEM, SEO and CRO to their digital strategy.